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Here you'll find our Shipping & Returns Policy

Please do Contact Us, if you have any queries

Scenic Mountain Biking

Returns Policy

In the very unlikely event that that you receive your product with a fault, or are less than satisfied with it, then we will be pleased to provide a refund to you. Please remember to initiate a return request within 7 days of receipt of the item, and initiate the request by emailing us at admin@ourlivesoutdoors.com

Buyer is responsible for return postage costs, where the item is not faulty.

Hiking

Shipping Policy

We ship to the UK only. Upon placing your order, you will receive an email to notify you of successful payment and therefore your order is confirmed. We aim to dispatch within 2 working days, if not sooner. We use Hermes to deliver our products safe and secure to you within 3 working days of dispatch.
This is backed by an online tracking service where you can follow your parcel using the tracking code that we provide to you via an email notification when your purchase is dispatched.

 
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